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Rather surprising on your part, very disappointed, a young plant of 0.40 cm (0in) in a box of 0.20 cm (0in), as a result 4 beautiful stems completely broken. I planted it with stakes, hoping that it will recover. I have given up on Meilland Richardier for this kind of problem.
Ordered with a bucket to see otherwise nothing to complain about, very fast delivery, flowers in excellent freshness condition, can't wait to see them bloom.
Evelyne
excellent" translates to "excellent" in British English.
Plant that has adapted very well after installation // clustered around the stump compared to chelone hot lips that spreads in all directions
waiting for flowering
Claudette G.
clustered with oblique roses
Thank you Promesses de fleurs,
joelle P.
Has suffered a bit from the heat. But flowers of a pure white, on perfectly straight stems. Apart from a little watering, no maintenance. The young plant is growing slowly but steadily to form a very beautiful bouquet.
Florence A.
.
Three buckets for which I am making reserves, there were no leaves, nor any hint of green, just dry wood in dry soil.
Photos available upon request.
RESPONSE FROM PROMESSE DE FLEURS:
We are truly sorry as we attach great importance to the quality of our plants and their growth.
If you encounter any issues, please do not hesitate to contact our Customer Service at 03.61.76.08.10 or by email: serviceclient@promessedefleurs.com
and we will proceed with replacement or refund if necessary.
Aline L.
My white chelone was very beautiful, then it became all dry, is it normal?
Jeanine P.
dead plant.
When the plants arrived, I told you that the white chelone was practically naked. Unfortunately, my worst suspicions were accurate and the young plant did not recover... there is nothing in the pot... it is dead.
What is the cost of shipping to send me another one?
PROMESSE DE FLEURS' RESPONSE
We are sorry because we attach great importance to the quality of our plants and their recovery.
If you encounter any issues, please do not hesitate to contact us at 03.61.76.08.10 and we will proceed with replacement or refund if necessary.
If we proceed with the replacement, we will of course cover the shipping costs.
CELINA RIBEIRO
Metz
The plants that I received yesterday were certainly of good quality, unfortunately they were jostled during delivery, causing some of them to come out of their bucket and the stems to be broken. I only had the roots left, which I immediately planted. We will see in the spring.
RESPONSE FROM PROMESSE DE FLEURS:
We are truly sorry as we place great importance on the quality of our plants and their successful growth.
If you encounter any issues, please do not hesitate to contact us at 03.61.76.08.10 or by email at "serviceclient@promessedefleurs.com" and we will proceed with replacement or refund if necessary.