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Plant in very poor condition. Completely dried out. I think it's dead. I don't understand how Promesses de fleurs could send a dead plant that was already paid for.
PROMESSE DE FLEURS' RESPONSE:
We are truly sorry as we place great importance on the quality of our plants and their survival.
If you encounter any issues, please do not hesitate to contact our Customer Service at 03.61.76.08.10 or by email at serviceclient@promessedefleurs.com
and we will proceed with a replacement or refund if necessary.
Kind regards.
Robert C.
Disappointed
Hello,
I am disappointed with the condition of my plants, they are not in their best shape and they were not transported with much care, with broken branches and spilled soil.
However, I have ordered from you before and was delighted.
If these plants do not recover, I will let you know!
PROMESSE DE FLEURS' RESPONSE
We apologize as we place great importance on the quality of our plants and their recovery. If you encounter any issues, please do not hesitate to contact us at 03.61.76.08.10 and we will proceed with replacement or refund if necessary.
The clematis I received was in very poor condition. I doubt its vitality.
I am really disappointed.
RESPONSE FROM PROMESSE DE FLEURS
We apologize as we place great importance on the quality of our plants and their success. If you encounter any issues, please do not hesitate to contact us at 03.61.76.08.10 and we will proceed with a replacement or refund if necessary.
Plant delivered in a sorry state. I am disappointed.
PROMESSE DE FLEURS' RESPONSE
We are sorry as we place great importance on the quality of our plants and their growth. If you encounter any issues, please do not hesitate to contact us at 03.61.76.08.10 and we will proceed with a replacement or refund if necessary.
azzedine
Very well
Plant very well packaged and always fresh.
Arielle Decanter
Mediocre plant
The root system seems fine, but there is a lot of dead wood and only 2 frail stems of 15cm (6in) with leaves. We won't have any flowers this year. We are disappointed with this delivery. Best regards,
PROMESSE DE FLEURS' RESPONSE
We place great importance on the quality of our plants and their successful growth. If you encounter any issues, please do not hesitate to contact us at 03.61.76.08.10 and we will arrange for a replacement or a refund.
Jean-Yves lemau
Variety
She is in great shape, I'm eagerly awaiting her first flowers!! I highly recommend.
In USDA Hardiness Zone 4B, it performs very well. During the first year, the flowering is very limited, but in the following years, it is truly remarkable.
Guy
Rungis
She is even more beautiful in person than in the photo.
I ordered another one because I'm such a fan.
Liliane
Rungis
Even more beautiful than in the picture, it bloomed for the first time this year, and I can't get enough of admiring it. In fact, I liked it so much that I ordered another one. I highly recommend it.